Meni profine - International Profile Group

Legal notice and Data information

Pravna napomena i privatnost podataka

Otisak

profine BH d.o.o.

Magistralni put A-33
75270 Živinice

Responsible for contents as defined under § 7 of the German Telemedia Act TMG:

profine BH d.o.o.

Zaštita podataka

profine GmbH privacy statement (2 May 2014):

1. Privatnost

profine GmbH Vam se zahvaljuje na posjeti ovoj web stranici i na Vašem interesu. Vašu privatnost shvaćamo vrlo ozbiljno i pridajemo veliku važnost vašoj dobrobiti i sigurnosti prilikom posjete našoj web stranici. Ova izjava o privatnosti obuhvata svu internet prisutnosti pod odgovornošću profine GmbH. Prema njemačkom Saveznom zakonu o zaštiti podataka BDSG, imate pravo da besplatno zatražite vaše pohranjene podatke i da ih ispravite, blokirate i izbrišete.

2. Prikupljanje i obrada ličnih podataka

Uopšteno, možete posjetiti stranice profine GmbH bez unosa bilo kakvih ličnih podataka. Lični podaci se prikupljaju i obrađuju direktno samo kada koristite usluge profine GmbH i unosite detalje potrebne za određenu uslugu koju želite. Mi ćemo vam skrenuti pažnju na ovo gdje god je to potrebno. 
Prikupljamo opšte informacije, npr. posjećenu stranicu, korišteni preglednik, vrijeme zadržavanja na stranici, itd., što nam pomaže da nastavimo poboljšavati naše web stranice za vas. Ovi podaci nisu lične prirode. Ni profine GmbH ni operatori analitičkih alata ne prikupljaju lične podatke koji omogućavaju zaključke o identitetu korisnika.

2.1. Upotreba kolačića

U nekim oblastima web stranice profine GmbH koriste se tzv. kolačići. Ovo nam omogućava da konfigurišemo naše usluge prema vašim ličnim interesima. Kolačići su markeri koje web server može poslati vašem računaru u svrhu identifikacije za vrijeme trajanja vaše posjete. Možete konfigurisati vaš preglednik da vas obavijesti kada se kreira kolačić na vašem računaru. Tako ćete biti informisani o upotrebi kolačića.

2.2. Upotreba Google Analytics

Za naše analize podataka koristimo Google Analytics, uslugu web analize koju nudi Google, Inc. (“Google”). Google Analytics također koristi kolačiće. To su tekstualne datoteke koje se pohranjuju na vašem računaru i koje Google može koristiti za analiziranje načina na koji se web stranica koristi. Informacije koje ovaj kolačić sadrži o vašem korištenju ove web stranice uglavnom se prenose na Google poslužitelj u SAD-u i tamo pohranjuju. Međutim, ako je na ovoj stranici aktivirana IP anonimnost, Google prvo skraćuje vašu IP adresu kada je vaša zemlja jedna od država članica Evropske unije ili druga država potpisnica Sporazuma o Evropskom ekonomskom prostoru. Samo u izuzetnim slučajevima IP adresa je prebačena na Google server u SAD prije nego što je skraćena. IP anonimnost je aktivirana na ovoj web stranici. Ovlašten od strane operatera ove web stranice, Google će koristiti ove informacije za analizu načina na koji koristite ovu web stranicu u svrhu sastavljanja izvještaja o aktivnostima na web stranici i pružanja dodatnih usluga vezanih za korištenje interneta i ove web stranice. 
IP adresa prikupljena iz vašeg pretraživača za Google Analytics nije kombinirana s drugim Google podacima. Možete konfigurirati vaš preglednik da odbije pohranu kolačića. Ipak, ističemo da onda možda nećete moći koristiti punu funkcionalnost ove web stranice. Dodatno, možete spriječiti prikupljanje i obradu podataka koje kolačić generira prilikom korištenja ove web stranice (uključujući IP adresu), od strane Google-a, preuzimanjem i instaliranjem dodatka za preglednik (plugin) koji je dostupan putem sljedećeg linka: http://tools.google.com/dlpage/gaoptout?hl=de.

3. Upotreba i prenos ličnih podataka i ograničenja za specifične svrhe 

Svi lični podaci prikupljeni za internetske servise profine GmbH evidentiraju se, obrađuju i koriste u skladu s propisima koji se odnose na zaštitu ličnih podataka i to samo u svrhu zaključivanja ugovora i za zaštitu vlastitih opravdanih poslovnih interesa poštujući savjete i podršku naših kupaca i dizajn proizvoda zasnovan na potrebama.

4. Contact form

Purpose of data processing/legal basis

You have the option to contact us via a web form. To use our contact form we need your name, the country you are contacting us from, your email address and your message. You may provide further information, but are not obliged to do so. The legal basis for data processing is Art. 6 (1) (f) GDPR. The legitimate interest on the part of profine GmbH results from the interest to answer inquiries of our customers and visitors of this website and thus to maintain and promote customer satisfaction.

Storage duration/ Criteria for defining the storage duration:

Your data will only be processed for answering your inquiry and deleted after a period of about 120 days.

Recipient/categories of recipients

Transfer only takes place if necessary for the purpose of processing and answering your request to the named agency partners (see data transmission to third parties). These are carefully selected, audited by us and contractually bound by Art. 28 GDPR.

5. Hubspot 

We use the Hubspot service of HubSpot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA, on our websites for the purposes described below.

Hubspot is a web-based customer relationship management software solution (CRM system) that we use to cover various aspects of our online marketing. We use Hubspot for email marketing, in particular newsletter distribution, contact management (e.g. user segmentation & customer relationship management/CRM), chat, operation of contact forms, social media publishing and reporting.

Hubspot processes your personal data when you interact with our website, e.g. when you use our registration forms there. Information collected when you use our website includes information about your computer and your visits to our website, such as your IP address, geographic location, browser type, length of visit, Internet service provider (ISP), pages visited and files viewed on our site (e.g., HTML pages and graphics), operating system, clickstream data, access times, and addresses of websites from which you linked to our site. This data is used to compile general statistics on the use of the website. We may link this automatically collected data to other personally identifiable information such as name, email address, address, and phone number.

You can view Hubspot's privacy policy here: https://legal.hubspot.com/privacy-policy.

The legal basis for this processing is your consent pursuant to Art. 6 para 1 sentence 1 lit. a GDPR, Art. 49 para 1 sentence 1 lit. a GDPR. Consent given can be withdrawn at any time. Please note that the withdrawal is only effective for the future. Processing that took place before the withdrawal is not affected. The withdrawal can be made to the contact details above.

In the context of processing via HubSpot, data may be transferred to the USA. We have concluded an data processing agreement with Hubspot.  In addition, by concluding standard contractual clauses with us, HubSpot Inc has undertaken to ensure the European data protection principles and the European level of data protection also in the context of data processing taking place in the USA. However, we would like to point out that the European Court of Justice (CJEU) stated in its Schrems II ruling that the protection of personal data in the USA does not meet the requirements in the EU. In particular, there is a lack of enforceable rights that safeguard the protection of your data against access by government authorities. Therefore, there is a risk that these government agencies may access the personal data without Hubspot, you or us being able to effectively prevent this.

Hubspot Analytics

HubSpot uses cookies or similar technologies (such as web beacons and JavaScript) to analyze trends for us, track users' movements around the site and gather aggregate demographic information about users. The legal basis for this processing is your consent pursuant to Art. 6 para 1 sentence 1 lit. a GDPR, Art. 49 para 1 sentence 1 lit. a GDPR.

You can find more details about our use and management of cookies in the "Cookies" chapter of this privacy information. You can manage your cookie settings by clicking on the "Change cookie consent" link in the footer of the website.

Hubspot Chat

We use the live chat and chatbot function offered by Hubspot. A chat is basically a directly conducted online conversation between humans. A chatbot, on the other hand, is software that automatically answers users' questions or informs them of messages, if applicable, during a chat without human interaction. 

When you use our chat functions, we process your personal data provided in the chat for the purposes of the chat as well as for the purpose of further customer support and information about interesting products, offers, services and/or related actions by us. The legal basis for this processing is your consent pursuant to Art. 6 para 1 sentence 1 lit. a GDPR, Art. 49 para 1 sentence 1 lit. a GDPR.

Hubspot Newsletter Service

We use the newsletter function offered by Hubspot. In the following, we inform you about our newsletter as well as the registration, mailing and evaluation procedure and inform you about your rights of objection. If you subscribe to our newsletter, you agree to receive the newsletter and you agree to the described procedure.

Newsletter content: We send newsletters, e-mails and other electronic notifications, e.g. whitepapers, with promotional information (hereinafter "newsletter") only on the basis of the recipient's consent or on the basis of legal permission. If we specifically describe individual newsletters as part of the registration process, this description is decisive for the consent of a newsletter subscriber. If no separate description is provided, our newsletters will contain information about our products, offers and promotions as well as information about our company.

Double-Opt-In: The registration for our newsletter takes place in the so-called double-opt-in procedure. This means that after you have registered for the newsletter, we will send you an e-mail in which we ask you to confirm your registration. This confirmation serves to ensure that only persons who have access to the specified e-mail address register for our newsletter. We log the registrations to the newsletter in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and confirmation time, as well as the IP address. Changes to your data stored with the newsletter service provider are also logged.

According to its own information, Hubspot uses the data to optimize or improve its own services. However, the newsletter service provider does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties. 

To register for the newsletter, it is sufficient to enter your e-mail address. Optionally, we ask you to provide a first and last name, company, telephone number, for the purpose of personal address in the newsletter.

The newsletters contain a so-called web beacon, i.e. a pixel-sized file that is retrieved from Hubspot's server when the newsletter is opened. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of the retrieval are collected. This information is used for the technical improvement of the services based on the technical data or the target groups and your reading behavior based on their retrieval locations (which can be determined with the help of the IP address) or the access times. Statistical surveys also include determining whether newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor that of the dispatch service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

The sending of the newsletter and the measurement of success are based on the consent of the recipients according to Art. 6 para 1 sentence 1 lit. a GDPR, Art. 49 para 1 sentence 1 lit. a GDPR, Art. 7 GDPR in conjunction with § 7 para. 2 No. 3 UWG or on the basis of the legal permission according to § 7 para. 3 UWG. 

The logging of the registration process is based on our legitimate interests pursuant to Art. 6 para 1 sentence 1 lit. f GDPR and serves as proof of consent to receive the newsletter. 

You can unsubscribe from receiving our newsletter at any time, i.e. withdraw your consent. You will find a link to cancel the newsletter at the end of each newsletter. If users have only subscribed to the newsletter and have cancelled this subscription, their personal data will be deleted.

4. Pravo na informacije i javni imenik postupaka

Na zahtjev, obavještavamo vas pismeno i u skladu sa važećim zakonima da li i koji od vaših osobnih podataka su pohranjeni na našim serverima. Naš javni imenik procedura je kompilacija detalja definisanih pod § 4e BDSG-a.

7. Security

profine GmbH takes all technical and organizational measures necessary to ensure data protection and data security, prevention of data loss and data damage. Our security measures are continuously optimized in accordance with technological developments. To protect your data from unauthorized access, we use an encryption method on our pages. Your details are then transmitted from your computer to our server and vice versa via the Internet using SSL encryption (Secure Socket Layer). You can recognize this by the fact that the lock symbol on the status bar of your browser is closed and the address line starts with https://

5. Sigurnost

U profine GmbH, tehničke i organizacione mjere štite vaše podatke od neovlaštenog pristupa, gubitka i uništenja. Naše sigurnosne mjere se kontinuirano poboljšavaju u skladu s napretkom tehnologije. Ako imate bilo kakvih pitanja o tome kako se obrađuju vaši lični podaci, obratite se direktno našem službeniku za privatnost koji će vam također pomoći u vašim zahtjevima za informacijama, predstavkama i žalbama:

Službenik za privatnost
profine GmbH, International Profile Group
Mülheimer Straße 26, D-53840 Troisdorf
E-Mail: Datenschutzbeauftragter@profine-group.com

6. Autorska prava

Svi slikovni podaci na našoj web stranici ne smiju se koristiti ili preuzimati za daljnju upotrebu niti prosljeđivati trećim licima bez pristanka nositelja autorskih prava. Slike su podložne autorskim pravima od trenutka kada su objavljene na web stranici.

Neovlašteno korištenje slikovnih podataka ili drugih materijala ili informacija izričito je zabranjeno i predstavlja kršenje autorskih prava ili drugih stvarnih prava.

Dizajn i programiranje

Electronic Minds GmbH
Feldbergstr. 80
D-64293 Darmstadt
E-Mail: mail@electronic-minds.de
Web: www.electronic-minds.de

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